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IRS .:. Наследие .:. Heritage

Beynəlxalq Azərbaycan jurnalı  .:. Международный Азербайджанский журнал  .:.  International Azerbaijanian magazine

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CONFLICT BETWEEN ARMENIA AND AZERBAIJAN

CONFIDENCE-BUILDING THROUGH INTER-GROUP CONTACTS IN THE CONTEXT
OF CONFLICT BETWEEN
ARMENIA AND AZERBAIJAN: CHALLENGES AND OPPORTUNITIES

Rovshan Sadigbayli, MA in International Relations


Introduction

The complex nature of the conflict between Armenia and Azerbaijan where elements of ethnicity, identity and historical narratives are closely interconnected with territorial claims requires multi-faceted approach in its settlement. As evidenced by the dynamics of the conflict during the last century, although the Soviet rule ended the hostilities between Armenia and Azerbaijan for a while, the conflict between the two countries has transformed into what is called "negative peace", i.e. absence of direct physical violence1 whereas the tensions were left simmering throughout the Soviet period only to erupt with renewed intensity in 1988.

There is an understanding that if the lasting peace is to be achieved additional efforts should be made to reconcile the opposing nations and communities by fostering mutual understanding, tolerance and peaceful coexistence with the ultimate goal of eradicating sense of animosity and hatred2. Although the emphasis is usually put on inter-state peace negotiations as a political means to find solution to this protracted conflict, there are increasingly calls to implement confidence-building measures between the two countries and use tools of track II or citizen diplomacy, i.e. conflict mediation efforts by unofficial people, humanitarian organizations and NGOs outside official political negotiation process.

However, there are divergent opinions on whether initiatives that pursue the above-mentioned goals can be introduced as a conflict resolution tool when formal peace talks have not yet yielded positive results or such measures are applicable and can produce positive results only in post-conflict settings when there is already a political agreement in place3.

Confidence-building is a very broad field and includes all kinds of programs differing in goals, target groups and means of achievements. For the scope of this article I will narrow the broad concept and will focus primarily on inter-group contacts. I will identify lessons learned from the actual programs carried out in various parts of the world, which can be generalized and serve as a theoretical basis for analyzing strengths and weaknesses of contacts between the representatives of the conflicting societies as a conflict resolution tool. In particular I will elaborate on the factors and conditions that may potentially hinder implementation of such confidence-building programs in the context of the conflict between Armenia and Azerbaijan.

"Contact hypothesis" as a theoretical framework for peace-building programs

In the regions of protracted conflict programs designed to improve relations between the opposing nations target collectives as a whole (as groups) and not as separated individuals4. Although depending on the dynamics of a conflict, confidence-building programs differ from one another in scope and modalities, they have one common underlying feature: they address the socio-psychological aspects of conflict and see changing perceptions, stereotypes and prejudices pertaining to the entire conflicting groups as their ultimate goal5. Pruitt and Kim argue that "unlike emotions (such as blame, anger and fear) which diminish and eventually disappear when conflict is over, hostile attitudes and perceptions are persistent, in a sense that they can last longer than the conflict itself and may lead to escalation of new conflict and/or generate perceptions of conflict where none exist"6.

In achieving these goals, confidence building and reconciliation programs essentially draw their theoretical basis from the principles of the "contact hypothesis" theory formulated by Gordon Allport in his classic book "The Nature of Prejudice". The contact hypothesis assumes that facilitating inter-group contact may change attitudes and perceptions between opposing groups, eliminate mutual prejudices and stereotypes and eventually diminish hostilities and subsequently improve inter-group relations7.

The basic assumption behind fostering contacts between conflicting groups is that if left unaddressed, repressed painful experiences may negatively affect people's behavior and attitudes8. To this end, the ultimate goal of such inter-group encounters is helping people to deal with their psychological trauma and emotions associated with conflict through emotional process of healing psychological wounds through sharing a personal story (the storytelling process) and apology for past wrongdoings.

By encouraging people to feel empathy toward others and take roles of the representatives of the other group, such programs aim at training people to see the conflict from the perspective of people in the out-group, which was previously de-legitimized9. Empathy is believed to reduce negative attitudes toward the other group because it allows members of the opposing groups to see that the perceived differences between the groups are not supported by evidence and that the threat that they thought was emanating from the other group is also exaggerated 10.

However, implementation of confidence-building programs in Cyprus, in the context of conflict between the Israelis and Palestinians and elsewhere revealed that addressing the socio-psychological aspects of protracted conflicts is a challenging task. There is empirical evidence suggesting that attitudes and perceptions of small groups as a result of inter-group encounters and dialogue do change11. However, the real challenge is how to make such changes persistent and how to spread newly acquired positive attitudes to embrace the whole society.

Experience of confidence-building programs elsewhere indicates that attempts to bridge mutually exclusive collective narratives, legitimization of the other side's story, fostering critical assessment of one's group role in the conflict spiral, and development of empathy and trust between the opposing groups will be inevitably challenged by the dynamics of the on-going conflict and deep-rooted societal beliefs internalized by the conflicting societies 12.

Allport was cautious himself about the results expected out of inter-group encounters and identified the following pre-conditions under which contact could produce positive results. The first condition is the frequency of interaction, i.e. contact should be made regularly during specified period of time. The second condition is environmental support, i.e. there should be societal demand for such interaction and wider social support at all levels should be secured. The third condition is equal status of participants during the interactions. Equality is supposed to help actually change attitudes and perceptions of participants towards each other, since, as will be discussed below, stereotypes and prejudices are based on the devaluations and exclusion of others. And the forth condition is cooperative environment during such encounters 13.

Some experts working in the field argue that it is not possible to achieve positive results by simply bringing belligerent parties together14. This can be partially explained by the difficulty to achieve all conditions specified by Allport simultaneously amidst on-going conflict.

When the conflict is on-going, opposing parties enter the spiral of escalation of conflict and every move of the other side is accepted with suspicion and distrust. The conflict is increasingly viewed as a zero-sum confrontation, when one side's winning by definition means that the other side loses. Goals and interests of each side are viewed as diametrically opposed, and the groups themselves become polarized15.

Under these circumstances, as was evidenced by the experience in the context of the Israeli-Palestinian conflict, unless inter-group encounters are consistent and repeated on a regular basis, positive changes among participants after short workshops evaporate in the course of a couple of months16. Even if such encounters are sustained over time, people participating in these programs upon return to their communities face the problem of "re-entry" i.e. dissonance between their newly acquired perspective on the opposing groups and the prevailing hostile attitude of their fellow citizens. Kadushin and Livert explain this by the fact that personal relationships are part of broader "informal networks" influenced by informal institutional arrangements such as families, schools, work places and neighborhoods. People in such informal institutional frameworks establish common norms and opinions, which eventually transforms to the "social pressure" which group members find difficult to resist to17.

In order to secure support for such encounters by all levels of society there should be a "societal agreement" on the objectives, goals and content of such programs18. However, reaching a wider audience outside the narrow circle of participants of inter-group contacts and trying to reverse the negative attitudes and perceptions dominant in the society at large is also constantly challenged by the current dynamics of conflict.

Until the consequences of the conflict are removed achieving equality of the target groups seems to be problematic. If the sense of victimhood is not eliminated on either side then there are little chances that encounters will be fruitful. Speaking about the peace education programs David Perkins notes that "peace education makes little sense when a strong aggressor is looming on your borders."19

In the context of the conflict between Armenia and Azerbaijan it is obvious that until the consequences of the conflict are removed and the IDPs return to their homes they will perceive themselves vulnerable and any programs between displaced Azerbaijani population and Armenians in Nagorno-Karabakh region will produce limited results.

The forth condition specified by Allport - cooperative environment is also constrained by the dynamics of the conflict. There is empirical evidence suggesting that when the conflict is on-going participants of confidence-building programs will capitalize on the relative gains and perceive the whole process as a zero-sum game. As a result a sense of competition will prevail during the meetings and may actually reverse the effects of the programs20.

Analysis of the confidence-building programs implemented elsewhere from the perspective of social and peace psychology disciplines21 allows concluding that in real-life settings implementation of such programs is challenged by contextual and situational factors that maintain negative attitudes and perceptions among the conflicting groups and hinder the process of reconciliation22.

Uncovering dynamics of conflicts: is it all about perceptions, attitudes and prejudices?

Almost all existing definitions of conflict stress that the irreconcilable and conflicting interests over scarce resources, territory or some other aspirations are "perceived" by the members of the conflicting groups, implying that such perceptions about divergent and incompatible interests may be detached from reality23. There is a widely accepted belief that attitudes and perceptions influence to a large extent the behaviors of the groups in conflict.

Negative attitudes and perceptions are partially maintained by prejudices and stereotypes, which emerge in the natural process of social categorization of individuals into groups24. In the inter-group behavior individuals are guided not so much by their personal identities, but by their common identification as a group, which is referred to as social identity25. Social identity of groups is protected as well as enhanced artificially by elevating one's own group over the other groups. Such devaluation of the "out-group" gradually becomes part of a culture, constructing "Good Us" and "Evil Them" 26.

As evidenced from the reviewed literature on the subject, although identity27 formation per se may follow inevitable natural purposes such as the need to create separate ethnic identity and prejudices "have some automatic components that operate outside our conscious awareness"28, in reality, on many occasions the group's identity is ideologically sustained serving political objectives of ruling elites. Similarly, negative attitudes and hostility towards other groups are sometimes deliberately emphasized and can be easily manipulated 29.

One of the consequences of using ethnic sentiments and animosities for political purposes was and remains that soon political leadership becomes entrapped in its own rhetoric that resonates with the dominant sentiments of society at large. As a result, any government taking over the power is forced to continue pursuing policies of their predecessors. As Coppieters argues, "it is not so easy to accept the compromise solution when the basic interests or even survival of the ethnic community or the state is declared to be at stake"30. Under these circumstances, any unfavorable change of status quo in the conflict could undermine positions of the political elites. This was clearly illustrated by the ouster of the former Armenian president Levon Ter-Petrossian in February 1998, when he showed readiness to accept the compromise solution to break the impasse in the conflict resolution 31.

The primary conclusion which can be made here is that the policies of the authorities can be major obstacles to the desired changes in attitudes and behaviors of collectives envisaged and expected by peace-building programs. If so, then simply bringing small groups from conflicting sides together and "working-through" negative memories and trauma without addressing factors maintaining and reinforcing these negative attitudes and perceptions will produce limited results.

Collectively held narratives - unquestioned truths or constructed past?

There are many ways (education, literature, media) though which negative attitudes towards others are nourished and passed on to the next generations thus maintaining the "spiral of violence". In the context of the protracted conflicts attention should be given to formation of collective narratives, which as evidenced by the research of the inter-group conflict become powerful instrument of social exclusion and have implications for the implementation of peace-building programs.

Collective narrative is a memory consisting of the shared beliefs, history, aspirations, explanations and legitimization of in-groups behavior and attitude toward out-groups transmitted from one generation to the other32. Emphasizing the role history is playing in formation of collectively held narratives, Salomon argues that "history not only provides the roots for a group's collective narrative, but is reciprocally colored by the narrative: Historical events are made to fit the narrative, are added or, more often, are excluded from the narrative"33. It is worth mentioning here Salomon's observation that "a group constructs a narrative that best suits its aspirations, interests and, if there is inter-group conflict, builds its "true" account of the history of the conflict by capitalizing on certain aspects of the conflict and "forgetting" or excluding other events that do not fit well into the overall picture of "Good Us" and "Evil Them" 34.

Such "selective information processing", as Pruitt and Kim call it, is used not only when narratives are created but also in contemporary events when information about the opposing party is carefully selected to support the negative views. Constructed narratives de-legitimize goals, actions, history, humanity and sufferings of the conflicting sides35. Thus, collectively held narratives may be invisible at first sight, but influence to a large extent the perceptions, attitudes and hence behavior of conflicting groups.

The conflict between Armenia and Azerbaijan is a vivid example of how negative image is artificially sustained by constructed narratives, which are turned into the political instrument.

Of particular importance is the impact of Armenian narrative related to the events of 1915 to Armenians' perceptions about Azerbaijanis. Emphasis of ethno-linguistic bonds of the Azerbaijanis with the Turks in the Armenian historiography is a common place. The logic behind emphasizing ethno-linguistic affinity of the Azerbaijanis towards the Turks became clear later when tensions between Armenia and Azerbaijan escalated into overt violence. As argues Hunter "Armenians often identify Azerbaijanis with Turks, thus creating an association between Azerbaijanis and the 'Armenian Genocide'"36. Given the deep-rooted negative feelings among Armenians toward Turks associated with the alleged events of the 1915, and the role this perceived group trauma plays in Armenian identity, it is possible to argue that this linkage was used to mobilize Armenians around "Armenian cause" by expanding the sense of animosity, Armenians feel towards Turks, to include Azerbaijanis37. Historical linkages of contemporary events are also made with events that happened thousands years ago in different circumstances and more importantly, which do not have direct link to the present-day conflict 38.

Clearly, Armenian national leaders used history to construct narratives to fit in the "right cause" by identifying the adversary, strengthening and consolidating Armenians' group identity around "Karabakh issue" and nourishing a sense of frustration - all important factors, which according to social conflict theory contribute to mobilization of "conflict group" willing to challenge the status-quo39. The fact that historical events were used by Armenian nationalists to justify current politics is also recognized by the Armenian authors40. One of the consequences of the group mobilization in Armenia was strong group identification of both in-group and out-group, i.e. "Good Us" vs. "Evil Them", which coupled with national aspirations, generated potential for breaking out of conflict.

Thus, zero-sum attitudes and conflicting, mutually exclusive narratives created what Kelman calls "negative interdependence" of identities, i.e. conviction that the other side wants to destruct one's identity or assert its identity at the expense of the other's41. Under these conditions, such an important ingredient of any confidence-building programs as acceptance of other side's collective narrative will face serious challenges.

As a result of social constructs, deep-rooted societal beliefs internalized by the conflicting societies gradually become highly resistant to change and, unless taken into account, may constitute a major challenge in the process of achieving coexistence and reconciliation.

Confidence-building through facilitated dialogue: conflict resolution or post-conflict reconciliation tool?

As evidenced by the experience of confidence-building programs in the conflict in Cyprus, Israeli-Palestinian context and elsewhere such programs are vulnerable to current political atmosphere42. Most scholars working in the field note that such initiatives can produce only limited results, when the conflict and hostilities are on-going43. The developments in the Israeli-Palestinian conflict prove that major political and military events may contribute to the maintenance of the existing strained relations between the groups and halt the modest attempts to initiate dialogue and foster mutual understanding between the opposing groups 44.

Hence, confidence-building through inter-group contacts will produce better results when implemented in the de-escalation phase of the conflict. This is why experts working in the filed conclude that initiatives aimed at establishing inter-group dialogue should be complementary to the efforts made at the governmental level to transform the nature of conflict and overall attitudes towards the other side.

Thus said, confidence-building programs in the context of the conflict between Armenia and Azerbaijan will most probably produce limited results amidst on-going conflict. Current political events will constantly reinforce zero-sum thinking and will foster negative perceptions and attitudes between the societies.

In the regions of protracted conflict, it is crucial that peace-building programs are carried out simultaneously at all levels of conflicting societies. However, promoting the ideas of empathy, trust and peaceful coexistence at the governmental level that would embrace the whole society is the most challenging endeavor.

Conclusion

There is substantial evidence suggesting that as a result of facilitated inter-group contact attitudes and perceptions between opposing groups do change in a positive manner. This may create grounds for elimination of mutual prejudices and stereotypes and eventually diminish hostilities and subsequently improve inter-group relations.

However, the real challenge is how to make such changes persistent and how to spread newly acquired positive attitudes throughout societies. Experience of confidence-building programs elsewhere indicates that in real-life settings attempts to bridge mutually exclusive collective narratives, legitimization of the other side's story, fostering critical assessment of one's group role in the conflict spiral, and development of empathy and trust between the opposing groups is challenged by the dynamics of the on-going conflict and deep-rooted societal beliefs internalized by the conflicting societies.

Thus said, by simply bringing small groups from conflicting sides together and "working-through" negative memories and trauma without addressing factors maintaining and reinforcing these negative attitudes and perceptions will produce limited results. It is possible to conclude that initiatives aimed at building confidence should be complementary to the efforts made at the governmental level to transform the nature of conflict and overall attitudes towards the other side. Hence, confidence-building through inter-group contacts will produce better results when implemented in the de-escalation phase of the conflict.

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